Widerrufsrecht
Welcome to manifest AG. Please note that due to the custom nature of our products, created based on each customer's unique selection of text, material, color, and size, all sales are final. We cannot accept returns for products that are not damaged or defective as they are bespoke items made to order.
Damages and Issues
Please inspect your order upon reception. If you encounter any defects, damages, or receive the wrong item, we ask that you contact us within 7 days of receiving your order at info@manifest.ch. To expedite the process, please include your order number, a detailed description of the issue, and any relevant photographs documenting the damage or defect.
Upon receipt of your claim, we will evaluate the situation and, if applicable, initiate a replacement at no additional cost to you. The replacement process will be communicated to you, including any necessary steps you need to take, the shipping method for the replacement item, and the expected time frame for receiving your replacement.
Contact Us
For any questions related to returns or to report an issue with your order, please reach out to us at info@manifest.ch. We are committed to ensuring the satisfaction of our customers and will do our utmost to address your concerns promptly and efficiently.
Translation Disclaimer
Please note that any translations of this policy from English to other languages are provided for your convenience and may have been generated by automated translation tools. While we strive to offer a clear and accurate representation of the original English text in all languages, we cannot guarantee the precision of any translations.
In the event of any discrepancies or unclear interpretations arising from the translation, the English version of this policy is the definitive and legally binding version. We encourage users reading this policy in a language other than English to consult the English version if they encounter any issues with understanding the content of the translated texts.